Continous Service Improvement is key to reliable IT services. We dedicate our time to continous improvement, and therefore we are always looking for better ways of ensuring our clients are happy.
We provide IT solutions to businesses, insititutions, goverment bodies among others. Over the years we have managed to remain competitive as a result of our continued commitment to source the best products at the most competitive prices, both locally and internationally.
ICT EQUIPMENT MAINTENANCE
Your computers, printers, network switches, servers and all IT hardware need periodic service as per manufactures specifications to guarantee you excellent service and performance. We provide preventive maintenance service to ensure that your equipment I in top-notch state. We schedule proactive maintenance and periodically service all IT equipment and network components. This will ensure that your equipment will give you full life span without unnecessary crashes.
ICT EQUIPMENT SUPPLIES
In an industry where timing is everything, information and communications technology equipment (ICT) manufacturers face a myriad of challenges in designing products that address the rapidly changing needs of their customers.
We provide a fully integrated solution for worldwide compliance and market access.
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Microsoft Active Directory
Microsoft Exchange Server
Implementing Microsoft Network Infrastructure.
Rick Office Solutions Ltd provides a unique hybrid-hosted environment by offering a best-of-breed approach. With the communication solution hardware residing on the customer's site, elements such as call security, connectivity options (PRI, POTS, etc.) and call control remain at the discretion of the customer. In order to increase efficiency and flexibility into the communication solution, the user and administrative control panels reside in the cloud, hosted within one of two Rick Office Solutions Ltd data centers and available anywhere, anytime with a network connection.
Our applications adhere to a 4-stage lifecycle, while testing at all stages, to insure the most reliable and rewarding solution for our clients.
1. Discovery & Analysis
A thorough discovery of what our clients need and want in their custom solution is the most important stage in developing. Its more likely an application will meet all its goals when they have been properly identified in the beginning. We will go over all of your application�s goals and requirements with you up-front to insure its success and its timely delivery.
2. Maintenance & Support
The largest of the lifecycle stages requires developers that are knowledgeable of your application and the technologies implemented to successfully maintain, update, and expand your applications. For this reason you want a company that has the longevity to maintain your application long after its development. Custom applications are important investments in your business. Don�t be left in limbo by a company that is not.
|1||KENYA NATIONAL EXAMINION COUNCIL||Service Level Agreement-Tally Printers Maintenance|
|2||TEACHERS SERVICE COMMISSION||Comprehensive Maintenance Of ICT & Related Equipments|
|3||THE STANDARD GROUP||Computers,Printers & Laptops Maintenance|
|#RICK OFFICE||KINDLY CLICK HERE TO VIEW OUR COMPANY PROFILE CONTAINING CLIENTELE|